As we prepare our children for tomorrow’s workforce, we must ensure they are ready to meet the needs of employers.  Over 80% of New York employers say that to begin or advance at their company, entry-level employees need these qualities and skills*:

  1. Integrity/Honesty - Employees who are trustworthy and can recognize the importance of making work-related decisions based on values.  They understand their employer’s standards and are empowered to act accordingly.
  2. Cooperation - Employees who can work well as a team.
  3. Personal Appearance and Hygiene - Employees who maintain acceptable personal appearance and cleanliness in the workplace.
  4. Understanding - Employees who can identify and appreciate the needs of a customer or co-worker.
  5. Sociability - Employees who are respectful, courteous and cordial to customers and co-workers.
  6. Responsibility - Employees who exert a high level of effort and perserverance toward reaching a goal.  They become accomplished at all related tasks an the pursuit of excellent customer service.
  7. Self-Esteem - Employees who believe in their own self-worth while maintaining a positive self image.
  8. Literacy - Employees who meet the basic education requirements of their job, while reading and writing at the level of assigned tasks.
  9. Communication - Employees who can share their questions, suggestions and decisions as needed.
  10. Courtesy - Employees who can demonstrate acceptable behavior when interacting with cuotmers and co-workers.

 *The above information was provided  by the Finger Lakes chapter of Workforce New York.  It is based on the results of the 1995 New York State Employer Survey of Workplace Skills, and confirmed by Regional Workforce Surveys conducted in New York State in 2002.  The surveys were sponsored by NYATEP, NYSDOL and local Workforce Investment Boards.

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